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Susskind, Lawrence, Louis Carter, Warner Burke, Jim Bolt, Marshall Goldsmith, and David Ulrich. “What Do We Know About Training World Class Negotiators?”. In The Change Champion's Field Guide: Strategies And Tools For Leading Change In Your Organization. 1stst ed. The Change Champion's Field Guide: Strategies And Tools For Leading Change In Your Organization. Wiley, 2003.
Susskind, Lawrence, Louis Carter, David Ulrich, and Marshall Goldsmith. “What Do We Know About Training World-Class Negotiators?”. In The Change Champion’S Field Guide: Strategies And Tools For Leading Change In Your Organization. 2ndnd ed. The Change Champion’S Field Guide: Strategies And Tools For Leading Change In Your Organization. Best Practice Publications, 2013.