City Planner, Mediator, and MIT Professor

Publications


  • Lawrence Susskind
    Frans Evers

    It Can Happen! Governmental Negotiations With Lasting Results

    Every day in communities across America hundreds of committees, boards, church groups, and social clubs hold meetings where they spend their time engaged in shouting matches and acrimonious debate. Whether they are aware of it or not, the procedures that most such groups rely on to reach decisions were first laid out as Robert's Rules more than 150 years ago by an officer in the U.S. Army's Corps of Engineers. Its arcane rituals of parliamentary procedure and majority rule usually produce a victorious majority and a very dissatisfied minority that expects to raise its concerns, again, at the next possible meeting.

    Breaking Robert's Rules clearly spells out how any group can work together effectively. After briefly explaining the problems created by Robert's Rules, the guide outlines the five key steps toward consensus building, and addresses the specific problems that often get in the way of a group's progress. Appendices include a basic one page "Handy Guide" that can be distributed at meetings and a case study demonstrating how the ideas presented in the book can also be applied in a corporate context.

    Written in a non-technical and engaging style, and containing clear ideas and instructions that anyone can understand and use, this one-of-a-kind guide will prove an essential tool for any group desperate to find ways of making their meetings more effective. In addition, neighborhood associations, ad hoc committees, social clubs, and other informal groups lacking a clear hierarchy will find solid advice on how to move forward without resorting to "majority rules" or bickering over who will take leadership positions. Bound to become a classic, Breaking Robert's Rules will change the way you hold meetings forever, paving the way for efficiency, efficacy, and peaceful decision making.

    Dutch Language Edition


  • Lawrence Susskind

    Overcoming The Not-In-My-Backyard (NIMBY) Syndrome

    National Public Radio featured a story this week about growing opposition to renewable energy facilities, particularly wind power. Wind advocates were asked how they might overcome such local opposition — dubbed the NIMBY syndrome — in the future. The spokesperson said, "We've got to get in there earlier and educate people." Wrong! How arrogant! You think people are opposed because they don't understand? No, they're opposed because the "costs" and "impacts" ON THEM are likely to outweigh the likely benefits TO THEM. The only way to overcome the NIMBY syndrome, regardless of the type of facility, is to make sure that the overwhelming majority of people in the area believe that the benefits TO THEM if the facility is built will outweigh the costs and impacts THEY are likely to experience.


  • Lawrence Susskind
    Sarah Hammitt
    Jessica Artiles

    Climate Change Negotiation Role-Play: Flooding Helping Cities Adapt to Climate Change Risks (II)

    An eight-party, environmentally-focused role-play simulation, Flooding deals with an investment firm that is in the final stages of a multi-year planning process for a large, riverside mixed-use development. FEMA recently updated Evantown’s Flood Insurance Rate Map and the development falls within the 100-year floodplain. In addition, a study by the local university concludes that altered precipitation patterns brought on by climate change will put more and more properties at risk of flooding in the future. Should the firm be allowed to go through with the development? How and to what extent should Evantown take measures to protect itself against flood risks? Who is responsible for paying for whatever adaptation measures are used to protect vulnerable areas?


  • Lawrence Susskind
    Tyler Corson-Ricket
    Mónica Oliver

    Climate Change Negotiation Role-Play: Heat Islands Helping Cities Adapt to Climate Change Risks (III)

    This is a seven-party, integrative negotiation between stakeholders in a city over how to implement housing retrofits to enhance resilience to extreme heat in the aftermath of deadly heat waves attributed to climate change.


  • Lawrence Susskind
    Evan Thomas
    Jessica Agatstein

    Climate Change Negotiation Role-Play: Water Use Helping Cities Adapt to Climate Change Risks (I)

    Six-party, multi-issue negotiation game involving environmental, economic, social, and political interests in a city where the water infrastructure is inefficient and not up to the task of coping with extreme water events. 
     


  • Lawrence Susskind

    Policy & Practice Responding to the Risks Posed by Climate Change: Cities Have No Choice But to Adapt

    The Town Planning Review
    81

    Cities, particularly those in coastal areas around the world, need to pay close attention to the risks posed by global warming and climate change. These risks are substantial, and the costs of not taking them into account are likely to be enormous. Planners should take the lead in preparing climate mitigation and adaptation plans, although these need to be approached somewhat differently from other planning assignments. Adaptation planning, in particular, should be viewed as a collective risk management task. As such, new tools for collaboration such as scenario planning, joint fact-finding and the use of role-play simulations to build public support in the face of high levels of uncertainty and complexity might be helpful.


  • Lawrence Susskind
    Evan Paul

    Winning Public Support for Addressing Climate Change

    Solutions
    1

    State officials in Maryland realize that efforts to adapt to climate change require local support. They also understand that the uncertainty and complexity surrounding climate change make it hard for localities to reach agreement on what to do. Larry Susskind and Evan Paul of MIT worked with state officials to design a role-play simulation—that other states can now use— to help local leaders figure out how to manage climate change risks.


  • Lawrence Susskind

    Looking at Negotiation and Dispute Resolution through a CA/DA Lens

    Negotiation Journal
    26

    Negotiation analysts have increasingly focused on the internal decision-making dynamics in the minds of the parties. They ought to give more attention to the ways in which meaning is jointly constituted through sequences of verbal and nonverbal exchanges. The tools of conversation analysis (CA) and discourse analysis (DA) can be helpful in this regard.


  • Lawrence Susskind
    Philip Glenn

    Communication and Negotiation How Talk Works: Studying Negotiation Interaction

    Negotiation Journal
    26

    Negotiation depends on communication. Whatever else goes on during a negotiation, parties attempt to manage their differences and reach agreements through exchanges of messages that make up sequences of moves and countermoves. Complementing language use, negotiation interaction is unavoidably situated within physical and social environments that can function as resources for negotiators: location (institutional, architectural), embodiment (posture, gesture, laughter, eye gaze), modes of communication (documents, symbol systems, telephones, e-mails), and social relationships. Furthermore, even the “mental” elements of negotiation (goals, planning and strategizing, emotional reactions, evaluating outcomes, etc.) are communicatively constituted, made public, and mutually understood in and through interaction. More than simply representing and conveying information, communication is the means by which social actors create meanings, outcomes, identities, and relationships.


  • Lawrence Susskind
    Catherine Ashcraft
    John Dore
    Julia Robinson
    Mark Smith

    Consensus Building

    Negotiate : reaching agreements over water

    Water practitioners are increasingly called upon to negotiate workable agreements about how to best use, manage and care for water resources. NEGOTIATE makes the case for constructive engagement and cooperative forms of negotiation in dealing with complex water issues. It unpacks constructive approaches such as Multi-Stakeholder Platforms (MSPs) and consensus building, and finally focuses on the diversity of agreements which can be produced to regulate or encourage fairer and more effective water allocation and use.

    This guide aims to provide practical tools for government officials, NGOs and local communities to create platforms for negotiations that are balanced and open, in order to arrive at collaborative action to improve water resources management.The book contains a brief overview of theory in this field, followed by practical tools and steps to change power relations. It describes how to analyse the issues and political play involved, convince colleagues and stakeholders, set up campaigns and advocacy, set in place participatory methods, enter negotiations, and move towards a multi-stakeholder platform for action.


  • Lawrence Susskind

    Complexity Science and Collaborative Decision Making

    Negotiation Journal
    26

    In a recent book entitled Planning with Complexity, Judith Innes and David Booher (2010) make the case for a new way of knowing and deciding that they call collaborative rationality, an approach to problem solving that puts a premium on face-to-face dialogue and multiparty negotiation. Collaborative rationality involves interactions among a great many people with different perspectives, drawing on multiple sources of information, who manage to reach agreement. To explain how such broad-based collaboration is possible, Innes and Booher draw on insights from the field of complexity science.


  • Lawrence Susskind
    Todd Schenk
    Alejandro Camacho

    Collaborative planning and adaptive management in Glen Canyon: A cautionary tale

    Columbia Journal of Environmental Law
    35

    The Glen Canyon Dam Adaptive Management Program (AMP) has been identified as a model for natural resource management. We challenge that assertion, citing the lack of progress toward a long-term management plan for the dam, sustained extra-programmatic conflict, and a downriver ecology that is still in jeopardy, despite over ten years of meetings and an expensive research program. We have examined the primary and secondary sources available on the AMP’s design and operation in light of best practices identified in the literature on adaptive management and collaborative decision-making. We have identified six shortcomings: (1) an inadequate approach to identifying stakeholders; (2) a failure to provide clear goals and involve stakeholders in establishing the operating procedures that guide the collaborative process; (3) inappropriate use of professional neutrals and a failure to cultivate consensus; (4) a failure to establish and follow clear joint fact-finding procedures; (5) a failure to produce functional written agreements; and (6) a failure to manage the AMP adaptively and cultivate long-term problem-solving capacity.


  • Lawrence Susskind
    Michele Pekar

    ESSEC Business School Interview

    Interview of Lawrence Susskind, Ford Professor of Urban and Environmental Planning at the MIT, Keynote speaker during the Conference : "Organizations Change in response to Environmental Demands" held at ESSEC Business School on March 23, 2010


  • Lawrence Susskind
    Roel Nieuwenkamp
    Scott Chang

    Guidelines for Using Mediation in CSR: CBI and the OECD

    An insight into how the OECD works with business, unions and civil society to make sure that global companies act responsibly wherever they operate around the world.


  • Lawrence Susskind
    Hallam Movius

    Built to Win: Creating a World Class Negotiating Organization

    Companies that consistently negotiate more valuable agreements "in ways that protect key relationships" enjoy an important but often overlooked competitive advantage. Until now, most companies have sought to improve their negotiation outcomes by sending individuals to training workshops. Using real-world examples from leading companies, this book shows a more powerful and less expensive way to achieve this.

    In Built to Win, authors Susskind and Movius argue that negotiation must be a strategic core competency. Drawing on their decades of training and consulting work, as well as a robust theory of negotiation, the authors provide a step-by-step model for building organizational competence. They show why the approach of "training and more training" is a weak strategy. They describe the organizational barriers that so often plague even experienced negotiators, and recommend ways of overcoming them. Built to Win explains the crucial role that leaders must play in setting goals, aligning incentives, pinpointing metrics, and supporting learning platforms to promote long-term success. A final chapter provides practical "how-to" tools to help you start your own organizational improvement process.


  • Lawrence Susskind
    Larry Crump

    Multiparty Negotiation

    Multiparty negotiation is a rapidly developing but complex field whose literature is scattered across a broad range of disciplines and sources. This four-volume collection consolidates this knowledge by bringing together classic works and cutting-edge papers from law, international politics, organization studies and public administration.

    Volume One: Multiparty Negotiation: An Introduction to Theory and Practice

    Volume Two: Public Dispute Resolution

    Volume Three: Organizational and Group Negotiations

    Volume Four: Complex Legal Transactions and International Negotiations


  • Lawrence Susskind

    The Consensus Building Approach (CBA)

    Consensus building is an approach to group decision-making that puts a premium on problem-solving. (The problem, of course, is how to get everyone on board.)


  • Lawrence Susskind
    Kate Harvey
    David Kovick
    Jennifer Brown

    Values-based / Identity-based Dispute Negotiation Role-Play: Ellis v. MacroB

    Five-person nonscorable mediation between an employee and his/her corporate employer regarding potentially conflicting values and interests around issues of homosexuality and religious faith


  • Lawrence Susskind
    Melissa Manwaring

    Negotiation Pedagogy Video Series, Part II

    Negotiation Pedagogy Video Series

    An unscripted video showing an experienced negotiation professor teaching an executive education session through the running and debriefing of the Teflex Products role simulation, interspersed with instructor commentary


  • Lawrence Susskind

    Twenty-Five Years Ago and Twenty-Five Years from Now: The Future of Public Dispute Resolution

    Negotiation Journal
    25

    Over the past twenty-five years, public dispute resolution has emerged as an important area of practice — linked, in part, to ongoing efforts to promote deliberative democracy.As the field has evolved, however, the market for public dispute mediators has shifted. It is already possible to glimpse the further shifts and the new intellectual challenges likely to face the public dispute resolution field over the next twenty-five years.