|Title||Professor Lawrence Susskind and Dealing with an Angry Public|
|Year of Publication||2011|
|Publisher||Program on Negotiation at Harvard Law School|
This is a segment taken from the Program on Negotiation's "Negotiation Pedagogy Video Series, Part Two." In this video, MIT Professor Lawrence Susskind uses the case "Teflex Products" to teach an Executive Education Seminar about how to deal with an angry public.