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Susskind, Lawrence, and Bruce Patton. “Organizational Development / Change Negotiation Role-Play: Trademore Personnel”, 1987. http://www.pon.harvard.edu/shop/trademore-personnel/.

bruce patton

Susskind, Lawrence, and Bruce Patton. “Community Dispute Negotiation Role-Play: Neighborhood Care, Inc.”, 1985. http://www.pon.harvard.edu/shop/neighborhood-care-inc/.