Looking at Negotiation and Dispute Resolution through a CA/DA Lens

TitleLooking at Negotiation and Dispute Resolution through a CA/DA Lens
Publication TypeJournal Article
Year of Publication2010
AuthorsSusskind, L
JournalNegotiation Journal
Volume26
Issue2
Pagination163-166
Date Published04/2010
Abstract

Negotiation analysts have increasingly focused on the internal decision-making dynamics in the minds of the parties. They ought to give more attention to the ways in which meaning is jointly constituted through sequences of verbal and nonverbal exchanges. The tools of conversation analysis (CA) and discourse analysis (DA) can be helpful in this regard.

DOI10.1111/j.1571-9979.2010.00264.x